At Havilah Global Exchange, we work 24/7. This is why people refer to us as a customer-conscious brand. At any time of the day or week, we are always available.

For every transaction, Our Platform will display the status of your deposit or withdrawal order. Should in case we have urgent information, we will use your phone number to call you.

Transactions are instantly processed once your payment is confirmed. They are processed immediately so under normal circumstances; you should get your payment in less than 5 minutes.

Transactions are processed on a first-in-first-out basis. A ‘PENDING’ status means your Transaction is queued and awaiting processing. This basically takes just a few minutes to be completed. Kindly be patient. If your withdrawal is taking longer than usual, please contact support team

99.9% of payments are received within a few minutes. Banks at times have issues that can lead to delays in payment. Kindly be patient and contact us if you don’t get your payment within the next 24 hours. Be rest assured, you will always get your payment regardless

It’s simple. Use the recover password option and a link to reset your password will be sent to your Email.

Yes, all transactions are protected and not accessible by any third party. Havilah Global Exchange platform ensures that your data is protected. Our Platform is impenetrable, this makes your transactions secure. (We use 256bits SSL security encryption that prevents fraudsters from interfering with transactions).

The minimum deposit and withdrawal is $5 and there is no maximum

• Go to your Deriv / Binary platform and click on the cashier
• Go to your “Payment Agent” section and select “Request withdrawal form.
• Follow the email link and select HAVILAH GLOBAL EXCHANGE (You don’t need to fill the Payment Agent ID box)
• Fill in your desired amount.
• Take a screenshot as proof of withdrawal and upload where neccessary
• You will be credited instantly upon confirmation.

Watch this https://youtu.be/EEC44eRNJEM

Chat Deriv through the live chat channel, request that payment through agent should be activated for you.